The Customer Service Academy™

The Customer Service Academy™ Comes to Pittsburgh, PA

Students! Youth! Young Adults!

Are you between the ages of 16 and 24 and looking for summer,
part-time, or full-time employment this spring?

Arriving in Pittsburgh, PA  . . .

The Customer Service Academy ™ 2019! To Enroll, Click Here


This service-training program is designed to train youth and young adults for entry-level jobs in the service sector. Statistics show that over 90% of all the positions you qualify for are with service companies. We will provide you with entry-level service training, review your resume, teach you how to interview, teach you how to do online applications and then set you up with 3 – 5 interviews in one day!

Below is our list of Confirmed Employers…


 Home Depot / PNC Bank / SeniorCare / Applebee’s

Advanced Auto Parts

1st Prestige Home Care /  Dunkin Donuts

Housing Authority of the City of Pittsburgh (HACP)

Here is our list of Pending Employers 

Panera Bread / CVS / Pittsburgh Zoo & Aquarium / Primerica Financial Services

Ibex / Eat n Park / Highmark / Starbucks / Walgreens / UPMC

Here is our list of Invited Employers

KFC / ALDI / Petco / Walmart / Waterworks Cinema / Rue21 / CVS / Game Stop

McDonalds / Dicks Sporting Goods / Macy’s  / Ross Dress For Less / Whole Foods Market

Giant Eagle / Pittsburgh Library / JC Penny / Foot Locker  / Journeys / Sneaker Villa

Subway / Verizon / Enterprise Rental Car

(please note this Employer list may change)

The Pittsburgh Pilot Training program will be held at …

Mount Ararat Community Center
745 North Negley Avenue
Pittsburgh, PA 15206

Class times are Monday – Friday 5:00– 9:00 p.m. each night,
April 1st – 5th

Interview Day is Saturday, April 6, 2019, 8:00 AM – 4:00 PM

Mt. Ararat Mentoring & CTE Students $30.00

Early Registration   Until March 22nd $30.00

Standard Registration March 23rd – 28th $60.00

At Door / Late Registration March 29th – April 6th $99.00 .

Gratitude Sunday, April 7th, is a
day of success celebration and will be at


Rodman Street MBC,
6111 Rodman Street,
Pittsburgh, PA 15206
at 9:45 a.m.

Academy training programs are limited to 100 participants and will be filled on a first come first served basis.

For more information contact

Rainell Adams, Pittsburgh Area Coordinator at

Stella Payton, National Director at



 Does the Academy guarantee you a job?

No, the Customer Service Academy does not guarantee you a job. We train you for the opportunity. We introduce you to the life values that account for what makes people successful in the workplace. We teach you how to model those values. We help you eliminate any visible reason an employer would have to tell you no. Then we prepare you for the interview day. The rest is up to you.

Can we recommend an employer we would like to interview with?

Yes! In fact, we encourage students to let employers who are not on our list know about the program. If you notify Academy organizers of a company where you want to work, we will provide that employer with an invitation to the interview day on your behalf! Our list of national and regional employers is growing daily and you can help expand that list!

Do I receive a certificate?

Yes. Academy graduates receive a frameable CSA graduation certificate. To receive a certification students must meet the following guidelines…

1) Students must ATTEND every session. (no exceptions)
2) Students must be ON TIME for every session. (No exceptions)
3) Students may complete a 2-minute video describing their experience in the academy (optional).
4) Students must participate in Gratitude Day Service  or Do a Community Service Activity

If students do not comply with these guidelines, they MAY still be able to interview on interview day, But they will NOT receive a certificate.

Are there ID or minimum age requirements to enter the event?

Yes, the minimum age is 16 and the maximum age is 24.  Please bring your state-issued photo identification to class the first day to verify your identity.

What are my transportation/parking options for getting to and from the event?

There is ample parking at the event. Please check your public transportation option to the training and to any potential employer where you would like to work.

How can I contact the organizer with any questions?

Email us at Stella Payton Rainell Adams /
You may also message us on Facebook Stella Payton Public Figure or Rainell Adams Facebook Messenger for faster response.

What’s the refund policy?

THERE ARE NO REFUNDS. However, registration is 100% Transferrable to another student.

Do I have to bring my printed ticket to the event?

Yes. Bring your ticket along with your state issued Identification. You may also provide a digital/electronic copy of your registration.

Is my registration fee or ticket transferrable?

Yes, you can transfer your seat to another student. Simply contact us in WRITING notifying the organizers that another student will be using your registration. This notification should have YOUR FULL NAME and the FULL NAME OF YOUR REPLACEMENT.  THERE ARE NO REFUNDS.

Is it ok if the name on my ticket or registration doesn’t match the person who attends?

Only if a prior WRITTEN notification has indicated that you will not be attending and someone else is using your registration.

If you have more questions, contact us at:

Email us at Stella Payton Rainell Adams /

You may also message us on Facebook Stella Payton Public Figure or Rainell Adams Facebook Messenger for faster response.

Will you be doing Customer Service Academy  Programs in other Cities?

Yes. Academy programs are being considered for a number of other cities across the country. Including Washington, DC, Los Angeles, CA, Houston TX, Atlanta, GA, and others. If you are a faith-based organization and would like information on how to bring the academy to your area, contact the organizers above.

















About Stella, A Chayil Woman…

I am so glad you landed here. We all have that longing to find the inner courage and wisdom to pursue dreams and goals that maximize us in ways that enable us to create wealth for our families. But how do you do it? By discovering the Chayil spirit inside you. We can help.

We empower everyday people to discover their inner warrior and coach them in finding strategies to create wealth in the marketplace while succeeding at home as they learn to walk in divine and earthly wisdom. That is what the woman of Proverbs 31 did. But remember, CHAYIL is not a WOMAN!  It is a way of thinking that transforms our identity into the image God sees when he looks at us. It is discovering the wisdom that lets us know how all our experiences serve to create and cultivate our God Identity.

Discover the Chayil warrior.

Chayil means valiant warrior. I am sure no one has to tell you that we live in a world where courage, bravery, and determination are not optional. And yet, many people like you and I have silent hopes and dreams that are screaming for realization. Dreams don’t just manifest out of thin air. They require diligence, focus and much hard work. We can show you how to tap into your inner strength and give you the action-oriented resources to make them happen.

Create the wealth.

There is a path to wealth you were born to walk. Keep in mind that wealth is not just money. It is a wealth of time, freedom and peace that allows us to create the lives and future we yearn for our families. In Deuteronomy 8:18, the passage reads, It is the Lord who gives us power to create wealth. The word wealth here and the word wealth “virtuous” in Proverbs 31:10 is the same Hebrew word, CHAYIL. We are exploring the connection between the warrior, the wealth and the wisdom of the Chayil lifestyle. Our goal is to master the knowledge required to live there.

Work the wisdom.

Wisdom is the ability to understand the opportunities, challenges, and situation we face,  anticipate the consequences of our choices and make sound decisions. It is the ability to recognize opportunities hidden behind difficulties, problems and challenges. Attached to every problem is a promise. And with every promise comes the provision to needed. Wisdom shows us how to attain it.  We can all have access to that wisdom. And we will show you how to tap in to wisdom and create the life you want.


 While you are here, check out our latest book Renewing the 6 Faculties of your Mind 

Make sure you leave your email address so we can stay in touch as we explore Becoming Chayil.  You can even book me to speak at your next event or check out our resources. But before you go, we’d love to learn more about you and discover how my team and I can help you reach your goals. Please introduce yourself by clicking here.

Want to know more about Stella, read on…

We have been in the consulting field business for more than 25 years.  We help people and organizations develop a strategy for doing the things they need to do to be successful. Success is all about strategy.

Who am I…

Becoming Chayil Bible Study


As a passionate lover of Jesus Christ,  I think of myself as an ETERNAL LIFE COACH.

I am a mother, sister, best friend, business owner, real estate investor, writer, singer, speaker, motivator, encourager,  believing believer, lover of God and (most of the time) a lover of his people. As I read my own simplified bio, I see a remarkable (although significantly smaller version) of the woman of Proverbs 31. I call her Chayil. But sometimes, life causes us to forget that we are indeed royalty. That’s when I look down at the CHAYIL BRACELET™ on my wrist and I am reminded that I am God’s beloved and my persona is rooted in him. You can see some of our many CHAYIL BRACELET DESIGNS HERE.

In Proverbs 31:10, we read the question, ‘Who can find a virtuous woman?” Virtuous in Hebrew is CHAYIL. The word is only translated as virtuous 3 times in the KJV. Even though it is in the Old Testament over 230 times. In all the other places we find this word, it has one of three general meanings. They are valor or valiant warrior, wealth, and enabling wisdom.


Chayil was not just a virtuous woman with high morals and good homemaking skills. She was a marketplace warrior! She fought and won the battle for acquiring wealth and abundance without losing her family, her faith, her community or herself.

As a carrier of the CHAYIL anointing, I am learning to manifest the full measure of the CHAYIL SPIRIT exhibited by the woman of Proverbs 31. We have experienced success in all the same areas Chayil showed in Proverbs 31. We can show you how to do the same.

Here you will learn to manifest the WARRIOR, the WEALTH and the WISDOM of CHAYIL.

I am simply Stella, I am  CHAYIL.